Our Process

From the first survey to the finished work.

Every Fassilo project begins with the site and the customer’s needs, then moves through quotation, agreement and production before quality control, completion and post-sales support.

01

Survey

Begin with the site and the actual space the work is intended for.

02

Customer needs analysis

Understand the client's practical needs, intended use, style and project requirements.

03

Quotation and offer

Translate the agreed requirement into a commercial offer.

04

Negotiation

Resolve commercial and project details before production.

05

Production

Manufacture the agreed woodwork at the workshop.

06

Site quality control

Review the completed work against the project requirements at site.

07

Collection

Complete the project handover or collection stage as applicable.

08

Post-sales advocacy

Continue supporting the client after completion.

Made to measure

The process starts with the space.

That is what allows a door, cupboard or kitchen to be developed around the actual requirement instead of forced into it afterwards.

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